MSP360 Freezes Software Pricing for Managed Service Providers

The new policy covers the company's proprietary suite, including Managed Backup, RMM, and Managed Connect. Under the terms, pricing remains fixed for active accounts in good standing without requiring long-term contracts. The pay-as-you-go model persists, with a $25 monthly minimum, allowing firms to scale usage without fear of forced tier migrations or unexpected billing adjustments.

Anton Zorin, VP of Product and Partnerships, described the move as a direct response to the operational instability caused by unpredictable software costs. By removing pricing as a variable risk, the company aims to help MSPs build more stable service offerings for their own clients. While the guarantee applies to core software licensing, it excludes third-party resold services like Amazon S3 or Wasabi-powered storage, which remain subject to external vendor fluctuations. Should significant changes in taxes, infrastructure costs, or corporate structure force a price adjustment, MSP360 has pledged to provide at least 90 days of advance notice to all affected partners.