IFS Maintains Customers' Choice Lead in Gartner ERP Report

For the fourth consecutive year, IFS has been named the sole Customers' Choice in the 2026 Gartner Peer Insights Voice of the Customer for Cloud ERP for Product-Centric Enterprises. This distinction marks an unbroken streak for the industrial AI software provider since the report's inception in 2023.

The latest designation is based on 155 user reviews collected as of March 2026, where the company secured an overall rating of 4.7 out of 5. With an 88% willingness-to-recommend score, IFS outperformed the market average in both user adoption and overall experience. The software, driven by the IFS.ai engine, continues to focus on asset-intensive sectors, helping organizations manage complex value chains and real-time decision-making.

Cathie Hall, Chief Product and Customer Officer at IFS, noted that the recognition validates the company’s focus on delivering outcomes that evolve alongside industrial business needs. Users highlighted the platform’s robust functionality and the firm’s responsive approach to customer engagement as primary drivers for their high ratings. Gartner’s methodology relies on these peer-contributed reviews, which reflect individual user experiences rather than objective benchmarks.