Corporate
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McCain deploys drone delivery for London park picnics
Picnickers at London’s Brockwell Park received an unconventional bank holiday surprise this week as McCain utilized drones to deliver portions of its Crispy French Fries. The initiative, dubbed "The Fry Drop," saw the company deploying Hussel drones to drop off fresh snacks to park-goers throughout the afternoon.
August Retail Tech Recap: From Crime Prevention to Fulfillment Gains
As August closes, the retail sector is marked by a surge in automation and security innovation. From Asda’s successful crime-fighting pilot in London to the launch of the inaugural RTIH Retail Technology Hot 100 list, the industry is aggressively adopting AI and robotics to solve long-standing operational pain points.
Love The Sales rebrands as TheCode with AI-driven luxury focus
Luxury fashion marketplace Love The Sales has relaunched under the name TheCode, shifting its strategy from volume-based discounting toward a curated, invite-only model. The platform now utilizes proprietary artificial intelligence to manage inventory and deliver personalized shopping experiences across its catalog of over 100,000 styles.
Kurt Miller departs QVC to lead Wayfair fulfillment strategy
After a five-year tenure at QVC Group, industry veteran Kurt Miller has transitioned to Wayfair, where he will serve as the company's new Head of Fulfillment Excellence. The move marks a significant shift for the former Director of Engineering and Process Optimisation as he pivots toward large-scale logistics innovation.
IT veteran Peter Frost joins Primark after 22 years at Greene King
After two decades shaping the technological landscape at Greene King, Peter Frost has stepped into a new role as Head of Service at Primark. The transition marks a significant career pivot for the veteran IT leader, who spent his entire professional tenure at the hospitality company before joining the retailer this September.
Miniso Hits 400-Store Milestone in US Retail Expansion
Chinese lifestyle retailer Miniso has officially reached 400 storefronts in the United States, underscoring a strategic push to capture the growing American appetite for immersive, in-person shopping experiences centered on pop culture and blind-box collectibles.
August Retail Tech: Walmart Pivots and AI Moves into the Aisle
After years of holding out, Walmart is finally integrating Apple Pay and Google Pay into its US checkout lanes, marking a significant concession in the battle for consumer convenience. This shift highlights a broader August trend where major retailers are abandoning proprietary silos in favor of proven, customer-centric technology solutions.
Gillian Anderson’s M&S Campaign Hits 29 Million Social Media Views
After six months as the retailer’s inaugural Chief Compliments Officer, actress Gillian Anderson has turned a simple brand strategy into a viral success. The Marks & Spencer “Love That” campaign has officially surpassed 29 million social media views, cementing a trend centered on the art of the genuine compliment.
Gerri Martin-Flickinger Joins Victoria’s Secret Board
Victoria’s Secret & Co. has appointed former Starbucks Chief Technology Officer Gerri Martin-Flickinger to its board of directors. The move signals a strategic shift for the retailer as it looks to integrate advanced technical expertise to bolster its ongoing Path to Potential initiative and modernize the customer experience.
August Retail Tech: Walmart Pivots on Payments and Lululemon Loses AI Lead
After years of resisting third-party mobile wallets, Walmart is finally integrating Apple Pay and Google Pay across its US stores. This high-profile reversal headlined a month of significant industry shifts, including executive shake-ups at Lululemon and Target, alongside a surge in autonomous robotics and AI-driven inventory management across global retail.
Asda completes rollout of electronic shelf labels across 550 stores
Asda has finalized the deployment of electronic shelf labels across its entire convenience store network, including Asda Express locations and its petrol station estate. The project, which spans over 550 sites, aims to streamline pricing updates and improve operational efficiency for both store staff and customers.
Just Eat executive calls out LinkedIn as a 'nonsense content' wasteland
Ryan Gardiner, Head of Media & Social at Just Eat, has publicly criticized LinkedIn, labeling the platform a "wasteland" of low-quality content. Gardiner argues that the site is saturated with unqualified commentary and self-serving posts, urging users to shift their focus toward celebrating genuine talent and impactful business success stories.
Northern Gym Equipment marks year of explosive growth on Decathlon
One year after joining Decathlon’s UK online marketplace, Northern Gym Equipment has seen its monthly revenue climb by more than 350 percent. The British fitness brand has rapidly scaled its digital footprint, expanding from a limited product launch in July 2025 to a catalog now exceeding 300 items.
Manchester United Appoints James Moore as Head of E-commerce
James Moore has shifted his career from fashion retail to professional sports, joining Manchester United as the club’s new Interim Head of E-commerce. The appointment marks a significant transition for the executive, who previously held senior positions at high-profile fashion brands including AllSaints and Liberty.
eBay Launches Trading Card Price Guide for UK Collectors
eBay has introduced a dedicated price guide for its UK trading card marketplace, marking a strategic effort to consolidate the platform’s position in the collectibles sector. The tool provides users with real-time access to market valuations, drawing on two years of completed transaction data across the company’s domestic platform.
Hollister to open first Leicestershire store at Highcross
Highcross Leicester is set to expand its retail portfolio by welcoming Abercrombie & Fitch-owned fashion brand Hollister to the shopping centre later this year. The newcomer will occupy the former Topshop unit, marking the brand's inaugural entry into the Leicestershire market with its latest 'new format' store design.
Sainsbury’s Scales RFID Rollout Across Tu Clothing Departments
Sainsbury’s is finalising the deployment of radio frequency identification technology across its Tu clothing ranges in approximately 400 UK stores. The move follows a successful pilot program earlier this year, which demonstrated significant improvements in stock visibility and replenishment efficiency for the grocery retailer.
Walmart pivots on payments as UK retail tech landscape shifts
Conflict defines the week in retail, as Walmart finally bows to consumer demand for Apple Pay while Inditex-owned Lefties plants a high-tech flag in the UK market. These moves signal a broader industry retreat from proprietary walled gardens in favor of seamless, consumer-first digital experiences.
Home Depot bets on Magic Apron to bridge the digital-physical divide
The Home Depot is rolling out its AI-powered shopping assistant, Magic Apron, across its U.S. store network. By allowing customers to navigate aisles via text, voice, or image commands, the retailer is attempting to unify its digital expertise with the unpredictable realities of physical inventory management.
Walmart Expands Subway Delivery Beyond Store Footprint
Walmart is broadening its restaurant delivery partnership with Subway, moving beyond the physical confines of its own retail locations. Four months after a limited launch, the retail giant is now enabling customers to order meals from Subway locations situated outside of Walmart stores while maintaining integrated Express Delivery options.
MediaMarkt Saturn Expands Tech Village Concept to Cologne
European electronics giant MediaMarkt Saturn has launched its tenth Tech Village in Cologne, marking a significant evolution in the retailer’s strategy to blend immersive physical experiences with digital innovation. The new location serves as a blueprint for the brand's future, focusing on high-tech layouts and experiential consumer engagement.
Everseen, Hanshow and Vusion lead the industry's most-watched tech trends
From autonomous inventory robots to the inaugural RTIH Retail Technology Hot 100 list, last week’s industry pulse revealed a sector obsessed with automation and data-driven scaling. As retailers like Tesco and Murphy USA push deeper into robotics, the focus is shifting from simple cost-cutting to redefining the customer experience.
Walmart veteran launches Advisar with $750,000 pre-seed backing
Advisar, a new AI-powered platform designed to bring clarity to retail media analytics, has secured $750,000 in pre-seed funding. Led by Clutch VC, the round includes support from the Venture Center Arkansas Fund, The Validation Fund at Winrock International, and several prominent angel investors.
Edward Morgan leaves Lego to lead retail expansion at Fanatics
After four and a half years managing global expansion for The Lego Group, Edward Morgan has joined Fanatics as its new Director of Global Retail Owned & Operated. He is tasked with scaling the collectibles company's physical footprint, moving from a massive international chain to a boutique retail operation.
Poland tops European retail returns fraud rankings
Retailers across Europe are losing millions to sophisticated return-fraud schemes, with new data identifying Poland as the region’s primary hotspot. Analysis from ReBound Returns reveals that one in ten items sent back from Polish customers is flagged as potentially fraudulent, far outpacing rates in neighboring markets and testing current supply chain defenses.
Daniel Walter joins Pet Circle to spearhead AI and new ventures
Daniel Walter, a former executive at Woolworths Group, has been appointed Director of Ventures and AI at Pet Circle. His new role aims to integrate artificial intelligence deep into the Australian online pet retailer’s operations, moving beyond theoretical application to build scalable, AI-driven business models across the company’s portfolio.
Pacsun Deepens Youth Engagement With Expanded Co-Creation Programs
Nearly 1,000 young applicants have vied for a seat at the table as Pacsun formalizes its commitment to Gen Z and Gen Alpha. By launching a new Ambassador Programme alongside its second Youth Council cohort, the retailer is moving beyond passive feedback to integrate young creators directly into its strategic operations.
Marks and Spencer deploys AI monitoring across dairy farm network
Marks and Spencer has become the first retailer to implement AI-powered animal welfare monitoring across its entire supply chain of 46 dairy farms. The system utilizes real-time video analytics to track individual cow health, marking a shift toward data-driven livestock management across the retailer’s established Milk Pool.
Retail Tech Shifts: Walmart Embraces NFC and Tesco Expands Robot Pilots
Walmart is finally abandoning its resistance to contactless payments, signaling a major retreat from its proprietary payment ecosystem. Simultaneously, Tesco is scaling up trials of autonomous inventory-scanning robots, as the retail sector grapples with the evolving intersection of automation, consumer psychology, and the necessity of seamless digital integration.
Countdown begins for 2026 RTIH Innovation Awards entries
With just five weeks remaining until the October 2 deadline, the search for the year's most impactful retail technology projects is accelerating. The eighth annual RTIH Innovation Awards invite global companies to submit their work, with winners set to be honored at a ceremony in Central London this November.