EvaSpeaks Unveils AI Platform to Automate Lead Conversion

The platform functions by processing live phone and web interactions, using company-specific knowledge bases to answer inquiries, qualify prospects, and book appointments in real-time. When a customer reaches out via email, the system captures the data, generates a relevant response, and can even trigger a callback if a phone number is provided. CEO Kishore Pal argues that many companies suffer from a momentum problem rather than a communication one, noting that the platform ensures the next step in a sales cycle occurs while interest remains high.

Each interaction is logged into a centralized system, providing teams with a clear record of intent and outcomes without requiring manual data entry. Businesses retain control over the AI's behavior by uploading internal documents, setting qualification rules, and defining which actions the agents are authorized to perform. This configuration allows for automated scheduling and CRM updates while maintaining compliance with calling-hour regulations. By consolidating these tasks into a single workspace, the service seeks to replace scattered notes and fragmented follow-up processes with a unified workflow.