Corporate
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Dollar General taps RELEX Solutions for AI-driven supply chain overhaul
Dollar General is deploying the RELEX Solutions platform to overhaul its forecasting, replenishment, and allocation processes across its vast North American network. The retailer aims to integrate demand planning and store-level fulfillment into a single, automated environment to better manage its 21,000-plus store footprint and 18,000 active SKUs.
Beyond the Numbers: The Hidden Work of Personal Injury Settlements
Settlement negotiations are often perceived as a simple tug-of-war over dollar amounts, but the outcome is usually determined long before a formal figure is ever proposed. Success depends on the rigorous accumulation of evidence, medical documentation, and a clear understanding of liability that anchors the demand in objective reality.
Shopsense AI recruits former Amazon executive Alan Lewis as CPO
Shopsense AI has appointed veteran product leader Alan Lewis as its new Chief Product Officer. Lewis, who previously helped launch Amazon Marketing Cloud and held senior roles at eBay and Alibaba, joins the AI-driven commerce firm to oversee the expansion of its enterprise platforms and retail shopping experiences.
Retail Tech Funding Surges as Autonomous Logistics and AI Scale
A wave of capital is reshaping the retail landscape, headlined by Gatik’s $200 million financing round and eComID’s $17 million seed raise. These investments signal a shift toward high-stakes autonomous freight and AI-driven personalization, as retailers move beyond pilot programs to integrate complex, data-heavy systems into their core operations.
Inditex brings Lefties to the UK with Liverpool ONE flagship
At Liverpool ONE, the Inditex-owned fashion retailer Lefties has officially launched its first UK store, marking a strategic expansion into the British market. The new 27,000-square-foot flagship on South John Street signals a significant milestone for the site, which continues to attract global brands despite shifting retail landscapes.
Interactive 3D commerce drives consumer engagement in home retail
Interactive 3D technology has become a cornerstone of modern consumer research, transforming how shoppers plan and purchase complex home goods. A new benchmark study from 3D Cloud, analyzing over $10 billion in annual sales, reveals that visualization tools are now critical for conversion in the home furnishings and improvement sectors.
Uber Eats and Coco Robotics Launch Autonomous Deliveries in Helsinki
Helsinki has become the first European Union market to feature autonomous robot deliveries for Uber Eats, marking a significant expansion for the platform. Through a partnership with Coco Robotics, the company is integrating automated couriers into its existing delivery network across the Finnish capital.
Levanta Secures $22 Million to Scale Creator Commerce Infrastructure
Levanta, a platform streamlining affiliate partnerships between brands and creators, has closed a $22 million Series B funding round led by Volition Capital. This latest injection brings the company’s total capital raised to over $43 million, fueling plans to expand its integration across major retail marketplaces globally.
Why Independent Retailers Fail: The Hidden Cost of Technical Debt
Independent online retailers rarely falter because of their product, but rather because their digital infrastructure buckles under the weight of sudden demand. As stores scale past their first six figures in revenue, the difference between survival and collapse often comes down to treating a tech stack as vital, evolving infrastructure.
Chris Thomas takes charge of technology innovation at M&S
After 17 years navigating the retail landscape, Chris Thomas is pivoting to a broader strategic role at Marks and Spencer. The long-time veteran, who previously served as Head of Product Retail Technology, has been appointed as the retailer's new Head of Technology Innovation, marking a shift from store-level operations to company-wide D&T capability.
Walmart’s Dr. Astha Purohit on the Rise of AI Agents in Retail
As AI agents begin to act on behalf of shoppers, retailers face a fundamental shift in how they reach customers. Dr. Astha Purohit, Director of Product Management at Walmart, warns that businesses must now compete not only for human attention but for the approval of the algorithms that curate our digital shopping lists.
Sweetwater Overhauls Payment Infrastructure with Gr4vy Platform
Music retailer Sweetwater has integrated Gr4vy’s cloud-based payment orchestration platform into its digital storefront. The move aims to streamline complex payment operations and provide the company with a centralized orchestration layer, allowing for greater agility in managing its evolving retail payment strategy.
Chewy COO Scott Anderson joins Veho board to bolster logistics
Scott Anderson, the Chief Operations Officer at Chewy, has joined the board of e-commerce delivery specialist Veho. His appointment marks a strategic push for the logistics firm as it seeks to scale its national network while maintaining the service reliability required by major retail partners like Macy’s and Lululemon.
Polytag Taps Suzie Dekker to Lead Business Development
Polytag, the UK-based platform specializing in connected packaging and circular economy data, has appointed Suzie Dekker as its new Business Development Manager. She joins the firm from ESG ratings specialist EcoVadis, where she previously spearheaded sustainability initiatives and customer engagement strategies across the Benelux region.
Katrina Rose Appointed Chief Digital Officer at Adore Beauty
Australian retailer Adore Beauty has named Katrina Rose as its new Chief Digital Officer, effective this September. Rose, a veteran with leadership experience at Coles Liquor and I Like Too Much, joins the company as it accelerates its transition from a pureplay online business to an omnichannel retail group.
Sofie Ovesen Appointed Head of Commercial Finance at Sitoo
Sitoo, a unified commerce and point-of-sale platform recently named to the inaugural RTIH Retail Technology Hot 100 list, has appointed Sofie Ovesen as its new Head of Commercial Finance and Operations. Ovesen transitions to the role following her tenure as Director of Finance at Paligo.
Andrew Corner leaves Nike for senior supply chain role at Starbucks
After a decade of shaping operations at Nike, Andrew Corner is transitioning to the coffee industry. The former executive has been appointed as the new Senior Vice President of Supply Chain at Starbucks, marking a significant pivot from sportswear to one of the world's largest retail coffee networks.
Toolstation rolls out omnichannel gift card system with Edenred
UK building supplies retailer Toolstation has launched a new closed-loop gift card programme, allowing customers to purchase and redeem credit across its network of over 550 branches, website, and mobile application, powered by the payment infrastructure of Edenred Payment Solutions.
Skims Appoints Victoria’s Secret Veteran to Lead EMEA Retail Expansion
Annika Pieridou Ocharan has joined Skims as the brand’s new Retail Operations Director for the EMEA region. Bringing over a decade of experience from Victoria’s Secret, Ocharan is tasked with scaling the company’s physical retail footprint as it continues its aggressive push into European and Middle Eastern markets.
UK firms cite Big Tech dominance as primary barrier to growth
British businesses are increasingly sidelined by the market power of global technology giants, according to an IPPR report. Survey data reveals that companies now view the dominance of these platforms as a greater obstacle to expansion than traditional challenges like securing finance or finding skilled talent.
Canada's Proposed Express Entry Reforms: A Warning for Employers
Proposed federal immigration changes threaten to catch Canadian employers off guard by shifting the value of job offers from salary-based incentives to rigid occupation-tier rankings. As the government moves to overhaul its Express Entry system, companies must realize that simply paying a higher wage will no longer guarantee critical permanent residency points.
Beauty industry leaders converge in London to tackle AI and ethics
The 14th Annual Beauty Trends & Innovations Conference arrives in London on September 22, gathering industry titans to dissect the rapid integration of artificial intelligence and shifting consumer demands. With a focus on practical application, the event aims to bridge the gap between emerging technology and tangible market growth.
Jon-Paul Brett leaves Burberry to lead digital transformation at KFC
After a decade overseeing global digital strategy at luxury house Burberry, Jon-Paul Brett has transitioned into the fast-food sector. He joins KFC UK & Ireland as Chief Digital & Technology Officer, tasked with steering the restaurant chain’s aggressive push into artificial intelligence and automated customer service.
Officeworks integrates Snapchat ads into Zitcha retail media platform
Australian retailer Officeworks has become the first global brand to deploy Snapchat’s full suite of advertising formats directly through the Zitcha retail media platform. The integration allows the Wesfarmers-owned company to push sponsored content and dynamic product ads directly into consumer chat feeds, targeting younger, highly engaged audiences.
Barbour Pilots Modular Display System to Slash Retail Refit Costs
Barbour has become the first brand to deploy a British-designed modular retail display system, aiming to modernize store layouts while eliminating the waste and expense of full-scale fixture replacements. The ReFrame system, manufactured by Ripple, debuted at Blenheim Palace to provide a sustainable, adaptable environment for the heritage clothing brand.
Amazon Taps Levi Roots for Caribbean-Flavored Bank Holiday Push
Ahead of the August bank holiday, Amazon has partnered with Reggae Reggae Sauce founder Levi Roots to bring Caribbean-inspired barbecue ingredients to customers via its Amazon Fresh and Amazon Now platforms, offering same-day delivery to select neighborhoods across London and Manchester.
National Merchandise scales arena retail for Ariana Grande’s London residency
As Ariana Grande’s The Eternal Sunshine Tour settles into a ten-night residency at The O2, National Merchandise has launched its most ambitious retail operation to date. The deployment integrates digital ordering systems, including QR codes and Click & Collect, to manage high-volume demand across the venue’s internal and external spaces.
Petsense by Tractor Supply partners with Instacart for rapid delivery
Petsense by Tractor Supply has named Instacart its exclusive same-day delivery partner, enabling customers across the United States to receive pet food and supplies in as little as one hour. The integration allows shoppers to access the retailer’s full inventory through the Instacart app and website without additional markups.
Gatik Secures $200 Million to Scale Autonomous Freight Operations
Autonomous trucking developer Gatik has raised $200 million in a Series D funding round, signaling a shift from experimental pilot programs to large-scale commercial deployment. The capital injection arrives as the company faces surging demand for driverless freight solutions across the grocery, retail, and consumer packaged goods supply chains.
Christine Foster joins The Home Depot to lead Orange Apron Media
The Home Depot has appointed Christine Foster as General Manager and Vice President of Orange Apron Media, the retailer’s growing retail media arm. Foster, who previously served as Group Vice President of Commercial Strategy and Operations at Kroger Precision Marketing, will step into the new role effective September 8.