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Hayley Murphy returns to Asos as Head of CRM and Lifecycle Product
After a 13-month maternity leave, industry veteran Hayley Murphy has rejoined Asos to lead the retailer’s CRM and Lifecycle Product division. Her return marks the start of a new chapter for the eight-year company stalwart, who previously held senior roles in product and web technology at the fashion firm.
N Brown Group hosts N-Spire Day to sharpen retail technology strategy
The digital operations team at N Brown Group, parent company of JD Williams and Simply Be, recently convened for N-Spire Day. This annual internal event serves as a platform to challenge existing operational mindsets, inviting external technology experts to share insights on the evolving retail landscape and emerging digital capabilities.
Sionic bolsters leadership with two senior appointments
Sionic, a firm specializing in real-time bank-to-bank payments, has appointed Shashi Varma as Chief Technology Officer and Head of Product alongside Joe Ciranni, who joins as Executive Vice President of Client Services, to accelerate the company’s strategic roadmap and scale its platform capabilities.
Primark’s home delivery pivot: A calculated risk for the value giant
After years of resisting the e-commerce tide, Primark is finally launching a home delivery service in Britain. The move, supported by a new automated fulfilment facility in Sheffield, marks a strategic shift for the value retailer as it prepares to separate from parent company Associated British Foods by December 2027.
Lara Skripitsky departs McDonald's for Empire Company leadership role
After an eleven-year tenure at McDonald's, Lara Skripitsky is moving to the Canadian retail sector as the new Chief Technology and Transformation Officer for Empire Company. The appointment marks a significant shift for the executive, who spent the last three years of her McDonald's career based in Switzerland.
Varun Kakaria joins Mars as North America digital and information lead
After a thirteen-year tenure at Reckitt, Varun Kakaria has transitioned to Mars Pet Nutrition to oversee digital and information strategy for North America. His appointment marks a significant shift for the executive, who spent over two decades driving large-scale digital transformations across more than forty global markets.
Ocado Retail hits record 600,000 weekly grocery orders
Ocado Retail has reached a significant operational milestone, processing 600,000 grocery orders in a single week. The achievement underscores the scale of the joint venture between Ocado Group and Marks and Spencer, which currently serves over 80% of the UK population with a catalog of 50,000 products.
Tesco hits 2,000-van milestone in electric fleet expansion
Tesco reached a significant operational benchmark last week as its 2,000th electric home delivery van entered service at the Hemsworth Superstore in West Yorkshire. The deployment marks a steady acceleration in the retailer's push to replace its traditional diesel fleet with zero-emission vehicles across the United Kingdom.
Tesco and Uber Eats debut Doorbell Drops to ease hosting pressure
Tesco and Uber Eats have launched a limited-time delivery service, Doorbell Drops, offering Clubcard members half-price deals on essential hosting items. Running through September 20, the initiative aims to help customers manage last-minute social visits by providing rapid access to snacks, cream, and other common refreshments.
TransactionTree hires Peter Ingram to spearhead retail expansion
TransactionTree has appointed industry veteran Peter Ingram as Senior Vice President of Strategy and Partnerships to drive the firm’s expansion into the convenience and fuel retail sector. Ingram brings over 25 years of experience in retail technology, specifically focusing on the complex integration of point-of-sale and fuel systems.
Estée Lauder Targets Generative AI Visibility in Prestige Beauty Push
The Estée Lauder Companies has partnered with Profound to gain granular visibility into how its luxury beauty brands appear across generative AI platforms. The move marks a shift in the industry, as the cosmetics giant seeks to optimize its digital presence and influence AI-generated consumer recommendations globally.
The Hidden Engine Driving UK Tourism Beyond the Major Cities
While international travelers often flock to iconic landmarks, the quiet pulse of British tourism relies on a complex web of community-focused investment. Lottery funding is increasingly acting as the primary catalyst for regional regeneration, preserving the heritage sites and public spaces that define local identity and keep visitor economies afloat.
Retail Tech Weekly: Primark’s Pivot and the Rise of Agentic AI
Conflict lead: While Primark reverses its long-standing resistance to home delivery, Popeyes UK is leaning into customer retention through a new loyalty program, highlighting a week defined by major infrastructure shifts and the rapid integration of agentic AI across the global retail landscape.
Nobody's Child deploys Persi AI to transform e-commerce styling
Nobody’s Child has integrated Persi’s artificial intelligence suite into its online storefront, marking a strategic shift toward hyper-personalized fashion retail. The move aims to resolve common consumer friction points by offering automated styling advice and dynamic outfit building directly within the brand’s digital shopping experience.
Luis Lamshoeft moves to Migros to lead AI and robotics strategy
Luis Lamshoeft has transitioned to Migros Supermarkt as Head of AI & Robotics Strategy, departing his role at Majid Al Futtaim. He will oversee the integration of advanced technologies across the Swiss retailer’s operations, focusing on store automation and the efficiency of goods distribution from centers to store shelves.
David Maskell Joins Gymshark as Supply Chain Manager
David Maskell has transitioned from his role as Operations Manager at Ocado Group to take up the position of Supply Chain Manager at fitness brand Gymshark. The move marks a significant career shift for Maskell as he steps into a new environment focused on scaling the company’s logistics operations.
M&S expands surplus food partnership with Too Good To Go
Following a successful trial across select UK locations, Marks & Spencer is rolling out its partnership with the Too Good To Go mobile app to more than 350 food stores, aiming to curb wastage by offering surplus bakery goods to customers at a significant discount.
Søstrene Grene invests DKK 380 million in automated logistics
Danish retailer Søstrene Grene is overhauling its supply chain with a DKK 380 million investment in automated logistics across Denmark and the Netherlands. By integrating advanced SAP technology and robotics, the company aims to streamline e-commerce fulfillment and reduce manual labor while scaling its network toward a goal of 500 stores.
Sitoo Establishes New York Headquarters to Scale US Retail Presence
Sitoo, the Swedish cloud-native provider of unified commerce and point-of-sale platforms, has officially planted its flag in the United States with the opening of a new office in New York. This expansion marks a strategic shift to capture North American market share after years of steady growth across the Atlantic.
M&S expands London footprint with new Bell Green food store
Marks and Spencer is set to open a new food store at the Bell Green Retail Park in South East London this Wednesday, September 16. The launch marks another step in the retailer’s strategy to bolster its presence in the capital through a series of new openings and site refurbishments.
RTIH Releases Second 2026 Retail Technology Influencers List
The Retail Technology Innovation Hub has published its second Top 100 Retail Technology Influencers list for 2026, marking a shift toward biannual updates to match the sector's rapid evolution. The compilation highlights professionals who are currently driving the most significant changes within the global omnichannel landscape.
Alice + Olivia Debuts AI-Powered Virtual Try-Ons at New York Fashion Week
Attendees at the Alice + Olivia Spring 2027 presentation in New York were offered a digital mirror into the brand’s latest collection. By integrating Glance’s AI-powered virtual try-on technology, the label enabled guests to visualize themselves wearing the garments in real-time as the runway show unfolded.
Morrisons integrates Instaleap software to scale online order fulfillment
Morrisons has entered a strategic partnership with Instaleap, an e-commerce fulfillment specialist recently acquired by Instacart, to streamline its online operations. The integration aims to optimize order management across major delivery platforms including Uber Eats, Just Eat, and Deliveroo, enhancing speed and accuracy for store-based fulfillment teams.
Rainbow Debuts Digital Twin Supermarket in Shenzhen
Chinese retailer Rainbow has launched its inaugural Store Digital Twin location at the Shahe sp@ce supermarket in Shenzhen. Developed alongside Hanshow and Lingzhi Digital Technology, the facility integrates real-time operational data with AI-driven infrastructure, marking a shift toward data-centric management in the company’s physical retail network.
Gemma Spence named CEO of THG Ingenuity in leadership shake-up
THG Ingenuity has appointed e-commerce veteran Gemma Spence as its new Chief Executive Officer, marking a significant shift in the company’s leadership structure. Spence, formerly a leader at WPP and VML, arrives as the business pivots toward a more integrated, data-driven approach to global commerce, fulfilment, and automation.
Mastercard predicts £370bn in AI-driven consumer spending by 2030
One in ten consumers will routinely delegate shopping and payments to artificial intelligence by 2030, according to new Mastercard research. Unveiled in London, the report forecasts that this shift toward agentic AI commerce will generate £370 billion in global annual spending as automated assistants take over routine financial transactions.
Jeanniey Walden appointed Chief Marketing Officer at Fluent
Fluent has appointed retail industry veteran Jeanniey Walden as its new Chief Marketing Officer, tasking the former Barnes & Noble and JCPenney executive with steering the company’s commerce media strategy as it seeks to scale its digital footprint and deepen its partnerships with major national brands.
Morrisons reshuffles tech leadership amid new retail partnerships
Tom Scott has stepped into the role of Technology Manager for Store Projects at UK grocery retailer Morrisons. His appointment arrives as the supermarket chain simultaneously accelerates its digital infrastructure through high-profile collaborations with analytics firm NIQ and computer vision specialist Everseen to refine in-store operations.
Ian McClure joins Marks & Spencer in technology leadership role
After a seven-year tenure at Co-op, Ian McClure has transitioned to Marks & Spencer Technology. Stepping into the role of Head of Software Engineering, McClure joins the retailer following an extended summer break, marking his return to the professional sphere with a focus on shaping the company's future engineering capabilities.
Navid Jilow joins Berry Bros. & Rudd as IT Director
Tech veteran Navid Jilow has been appointed as the new IT Director at historic wine merchant Berry Bros. & Rudd. Transitioning from his previous role as Director of Technology at Belstaff, Jilow brings extensive experience from past positions at The White Company and IBM to the heritage retailer.