Corporate
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Therabody Overhauls Global Operations With NetSuite Integration
Wellness technology firm Therabody is transitioning its global operations to Oracle NetSuite’s cloud-based enterprise resource planning system. By integrating AI-powered workflows, the company aims to resolve operational bottlenecks caused by rapid international expansion, moving away from the fragmented manual processes that previously hampered its scaling efforts across 60 countries.
Penny Romania adopts Traxlo technology to streamline store restocking
Penny, the Romanian supermarket chain under Germany’s REWE Group, has integrated Traxlo’s replenishment platform into its operations. The partnership aims to increase agility at the shelf level, allowing store teams to address inventory gaps and logistical hurdles with greater precision as part of a broader effort to improve the customer experience.
B&Q Hires Former Amazon Leader to Drive Retail Media Strategy
B&Q has appointed Laura Karsunky as Director of Retail Media, tapping her decade of senior leadership at Amazon to accelerate the home improvement retailer’s digital expansion. This move signals a deliberate shift for the Kingfisher-owned brand as it seeks to integrate sophisticated, data-driven advertising into its core customer experience.
The Industrial Edge: Why Woven Wire Mesh Is Defining Modern Interiors
As the appeal of stark, open-plan offices fades, designers are turning to woven wire mesh to balance connectivity with focus. This industrial material offers a versatile solution for partition walls, providing structural definition that maintains essential light and airflow without the permanence of solid barriers like plasterboard.
Jon Beill departs Asda’s retail media division LS Eleven
After two and a half years at the helm of Asda’s LS Eleven retail media and insights business, Director Jon Beill has announced his departure from the grocery giant. His tenure was marked by a period of aggressive transformation, focusing on scaling commercial operations and pioneering new digital advertising formats.
Rhian Nicholls Appointed Group Head of Technology at Yours Clothing
Rhian Nicholls has taken the helm as Group Head of Technology at Yours Clothing, the UK-based plus-size fashion retailer. Joining from Blakely Clothing, Nicholls will oversee the digital infrastructure for the group’s diverse portfolio, including BadRhino, Evans Clothing, and M&Co, as the company enters its next phase of growth.
Tso Chinese Launches Supervised Autonomous Delivery in Austin
Autonomous food delivery is hitting the streets of Austin, Texas, as Tso Chinese Takeout & Delivery begins using a fleet of supervised Tesla Model Y vehicles. The initiative, powered by infrastructure from Autolane and dispatch logic from Nash, marks a shift toward integrating driverless tech into daily restaurant operations.
Amazon Deploys Just Walk Out Tech at 2026 World Cup Stadiums
Beyond the pitch, the 2026 FIFA World Cup served as a massive testing ground for Amazon’s Just Walk Out technology. As fans gathered at venues like Hard Rock Stadium, the automated retail system bypassed traditional checkout lines, allowing spectators to grab refreshments and return to the match without missing the action.
Why merchant fears of AI shopping agents are misplaced
The widespread anxiety that autonomous AI agents will bypass merchants to complete transactions is a misconception, according to a recent PSE Consulting study. While bots are increasingly influencing product discovery, data from 4,250 consumers across the UK, US, Germany, and France suggests that brand trust and customer reviews remain the primary drivers of final sales.
Martin Smith joins Volumatic as Chief Commercial Officer
Cash handling technology specialist Volumatic has appointed industry veteran Martin Smith to the newly created role of Chief Commercial Officer to spearhead the firm's global strategy. Smith brings an extensive background in retail and finance, having previously held positions at organizations including M&S, Santander, and NatWest.
Target Appoints Former Home Depot Executive Jesse Erdal as VP
After a seven-year tenure at The Home Depot and a previous stint at Best Buy, Jesse Erdal is moving to Target to lead its product management division. The appointment signals a strategic shift for the retail giant as it looks to strengthen its merchandising and digital innovation capabilities.
Silverstone fans recycle 6,000 containers at British Grand Prix
Spectators at the Formula 1 Pirelli British Grand Prix deposited nearly 6,000 single-use cans and bottles into reverse vending machines, offering a real-world preview of the UK's upcoming Deposit Return Scheme. The initiative, managed by EcoVend by Reconomy, marks the third year of the company’s sustainability partnership with the iconic Silverstone circuit.
NRF Retail’s Big Show Europe 2026 Expands Paris Lineup
Organizers of NRF 2026: Retail’s Big Show Europe have unveiled a significant expansion to their September event in Paris, adding high-profile speakers, a debut awards ceremony, and an evening networking program to the agenda for the conference scheduled from September 15th to 17th at the Paris Expo Porte de Versailles.
Zalando Joins $116 Million Series B Funding for Robotics Startup Sereact
Berlin-based warehouse robotics provider Sereact has secured a strategic investment from Zalando as part of its ongoing $116 million Series B funding round. The infusion of capital brings the startup’s total funding to over $145 million, accelerating its plans for international expansion and the development of its next-generation AI brain.
Shaun Wills joins Poundland as CFO, dismissing 'mischievous' reporting
Shaun Wills officially stepped into his role as Chief Financial Officer at Poundland and Dealz this week, using his arrival to publicly rebuke what he termed a "mischievous and misinformed" press article that had reported on his appointment prematurely.
Retail Tech Weekly: From AI Shelves to Autonomous Stores
The global retail landscape saw a flurry of digital integration this week, as major players moved to embed artificial intelligence into both frontline operations and backend logistics. From Wickes launching a unified commerce pilot to the rise of autonomous container stores, retailers are aggressively chasing efficiency through automation.
EE and Netflix launch immersive sensory experience in London
Fans of Netflix programming can now step into a curated sensory booth at the flagship EE Studio in Westfield, White City. The pop-up installation brings popular titles like Legends and WWE Raw to life, serving as a physical showcase for the streaming content currently available through EE TV packages.
Philippe De Milde leaves Starbucks for Costco architecture lead
After nearly nine years at Starbucks, Philippe De Milde has transitioned to Costco Wholesale to spearhead the retailer's global architecture practice. The move marks a strategic shift for the former Director of Frontline & Workforce Application Platforms as he steps into the role of Director, Enterprise Solution Architecture Practice.
RFID Tracking Aims to Curb Global Meat Waste
Retailers face a looming financial crisis, with meat waste projected to cost the industry $94 billion by 2026. As supermarkets struggle to manage expiry dates through traditional manual systems, radio-frequency identification technology is emerging as a critical tool to monitor stock levels and rotate perishable goods more effectively.
Pizza triumphs in Just Eat's unofficial World Cup of Takeaways
While Italy failed to qualify for the 2026 FIFA World Cup, its signature export secured a decisive victory off the pitch. Data from Just Eat Takeaway.com reveals that pizza dominated match-day orders across six international markets, proving to be the unifying culinary choice for football fans during the tournament.
Installing an Outdoor TV: Beyond the Basics of Weather and Light
Placing a television on a patio or poolside deck transforms more than just the furniture arrangement. While a standard indoor screen might survive a single weekend, the reality of moisture, dust, and direct sunlight demands hardware specifically engineered to withstand the elements rather than just enduring them.
UK Retailers Face Rising Profit Warnings Amid Competitive Divergence
Five FTSE retailers issued profit warnings during the second quarter of 2026, marking a sharp increase from the three recorded in the first three months of the year. New research from EY-Parthenon suggests this trend reflects a growing divide between firms investing in technology and those struggling under fiscal pressure.
JD Sports Triples Sheffield Footprint at Meadowhall
Shoppers in Sheffield will see a significant shift in the retail landscape on July 30, when JD Sports unveils a massive 29,225-square-foot megastore at the Meadowhall shopping centre. The new location, situated on the lower level of the High Street, represents nearly triple the footprint of the retailer's previous space.
Evri deploys Microsoft AI to overhaul parcel logistics
Parcel delivery firm Evri is integrating Microsoft’s AI-powered tools to refine operational efficiency and introduce granular personalization for its 25 million customers. By automating routine inquiries and leveraging cloud-based data, the company aims to resolve long-standing constraints in route optimization and delivery communication.
Stacey Levitt Joins J.Crew to Lead Digital Strategy
After an eight-year tenure at Walmart, Stacey Levitt has transitioned to J.Crew to serve as the brand's Executive Vice President of eCommerce and Digital Experience. The move marks a significant leadership shift for the apparel retailer as it looks to refine its online presence and consumer engagement.
Hammitt Appoints Kyle Brucculeri as First Chief Digital Officer
Los Angeles luxury handbag label Hammitt has named Kyle Brucculeri its inaugural Chief Digital Officer, tasking the veteran executive with unifying the brand’s retail, wholesale, and digital operations. Brucculeri arrives with a 15-year track record in e-commerce and technology, having previously held senior leadership roles at Negative Inc. and gorjana.
Entries open for 2026 RTIH Innovation Awards
The 2026 RTIH Innovation Awards have officially opened for submissions, seeking to highlight the most impactful technological advancements in the global omnichannel retail sector. Winners will be announced on November 4th during a ceremony held at The HAC in Central London, following a rigorous evaluation by an international panel of industry experts.
How Asiacell scaled AI to automate 79% of customer support
Asiacell, the largest telecommunications provider in the EMEA region, has achieved a 79% automation rate for digital customer interactions using AI agents. By deploying a system named Laila, the company successfully shifted its service model, effectively reducing monthly voice call volumes from one million to approximately 500,000.
Social Commerce Shifts Younger Shoppers Away From Traditional Websites
Nearly half of Gen Z and Gen Y shoppers have utilized TikTok Shop for purchases in the last three months, signaling a sharp departure from traditional digital storefronts. New data from Savvy reveals that social platforms are effectively closing the gap with conventional e-commerce by blending entertainment with instant purchasing power.
AI adoption and leadership shifts define the week in retail tech
A collaborative study between Gap Inc. and Microsoft reveals that forcing rigid AI workflows on employees triggers a measurable 'AI hangover,' while a more flexible, mindset-driven approach yields superior results. This insight highlights the growing human-centric challenges retailers face as they integrate complex new technologies into their operations.